eWebOQ Delivering DOT Operator Qualification,  
Technical Skills, and Safety Training  
for the Energy Industry  
Course Snapshot & Objectives

Course Objectives

Upon completion of this course, the learner will be able to:
  1. Describe the trends and economic forces that are driving change in the pipeline industry.
  2. Define the terms competence, performance, and productivity.
  3. Explain the Human Performance Model.
  4. Describe five human resource processes that make up the human performance system.
  5. Describe some common interventions used to improve human performance.